The short version: We collect the financial and contact information you give us to deliver your coaching. We don't sell your data, we don't share it with advertisers, and you can ask us to delete it at any time.
QuidCoach is a personal finance coaching service operated by Stefan Malak, trading as QuidCoach, based in the United Kingdom. For the purposes of UK data protection law, Stefan Malak is the data controller.
If you have any questions about this policy or how your data is handled, please contact us at hello@quidcoach.com.
When you use QuidCoach, we may collect the following:
Our website may collect standard technical data including your IP address, browser type, and pages visited. This is used only to understand how the site is being used and to maintain its security.
Payments are processed by Stripe, Inc. We do not collect or store your card details. Stripe acts as an independent data controller for the purposes of payment processing. You can read Stripe's privacy policy at stripe.com/gb/privacy.
We use the information you provide to:
Under UK GDPR, we rely on the following legal bases:
We retain your coaching data (onboarding forms, monthly check-ins, financial snapshots) for as long as your subscription is active, and for up to 12 months after cancellation. This allows us to reinstate your service if you choose to return.
After 12 months post-cancellation, your financial data will be securely deleted.
Newsletter subscribers' data is held until you unsubscribe, after which it is removed within 30 days.
We may retain basic records (such as payment history) for up to 7 years where required by UK tax or accounting law.
We do not sell your personal data. We do not share it with advertisers or third-party marketers.
We may share data with the following service providers, strictly to operate the service:
We may disclose your data if required to do so by law or in response to a valid legal request from a competent authority.
Under UK GDPR, you have the following rights:
To exercise any of these rights, email us at hello@quidcoach.com. We will respond within 30 days.
You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at ico.org.uk.
Our website uses a small number of cookies to make it function correctly. We do not use advertising or tracking cookies.
We use a cookie consent banner to give you control over non-essential cookies. You can change your preferences at any time via the cookie settings link in the footer.
Essential cookies (required for the site to work) are set without consent, as permitted under PECR. These are:
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Financial information is held within secure, access-controlled systems. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
QuidCoach is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time. If we make material changes, we will notify active subscribers by email. The "Last updated" date at the top of this page will always reflect the most recent version.
For any privacy-related questions or requests, please contact:
Stefan Malak, QuidCoach
Email: hello@quidcoach.com